Last updated on November 24, 2016.
Our Commitment to Privacy
Pixton Comics Inc. is committed to maintaining the security, confidentiality and privacy of your personal information.
Scope of Policy
This Policy applies to our collection, use and disclosure of your personal information in connection with our website and services. This Policy does not impose any limits on our collection, use or disclosure of the following information:
- business contact information; and
- certain publicly available information.
We have designated a Privacy Officer who is responsible for our compliance with this Policy. The Privacy Officer may be contacted as described below.
What Do We Collect?
We collect the following types of personal information from all Pixton members:
- IP address; and
- Browser and operating system descriptor.
Additionally, we may collect the following types of personal information:
- screen name and password;
- Facebook User ID, OR: screen name, email address, password, birth date, country, and gender;
- email address and phone number of parent, if applicable;
- approximate location, as optionally indicated by the user using the Google interactive map feature on our website; and
- optional information provided to us such as: occupation, likes, dislikes, biographies, responses to interview questions, friends' email addresses.
How Do We Collect Information?
We collect information from you in a variety of ways, including the following:
- sign-up forms;
- profile fields (freestyle text fields);
- the Google Interactive map (if you indicate your approximate location on it);
- third-party services such as Google API (which includes Google Translate and Google Maps);
- send-to-a-friend and invite-your-friends forms you fill out;
- our "contact us" form; and
- email messages which may contain code that allows us to track whether the message was opened and/or links clicked.
We strongly advise you not to submit personal information as part of comments, comics, private messages, or other content you create. However, if you do, the information will be stored in our database and treated the same as other personal information collected from you.
We collect, use and disclose your personal information for the following purposes:
- to respond to or follow-up regarding any comments you submit to us;
- to open your membership account;
- to authenticate your identity;
- to track email and site usage statistics;
- to protect us, you and others from fraud and error and to safeguard our business interests;
- to comply with legal and regulatory requirements;
- as part of a sale of any or all of our business;
- to apply our policies, such as minimum age policies;
- to process your payments through our third party payment processors;
- to facilitate communication and sharing among our members;
- to allow members to share comics with their friends and tell their friends about our site; and
- to link members' Pixton accounts to third party accounts such as Facebook, and to integrate third-party authentication, such as Facebook authentication.
The above collections, uses and disclosures are a reasonably necessary part of your relationship with us. We might also collect, use and disclose your personal information for the following purposes:
- to personalize your experience with us through our website and through our customer service representatives;
- to communicate to members news about us and our services;
- to evaluate and improve our products and services;
- to invite you to participate in surveys, contests or special events; and
You may instruct us to refrain from using or sharing your personal information in any or all of the four ways described above at any time by providing written notification to our Privacy Officer. We acknowledge that the sharing of your personal information in any or all of the four ways described above is at your option and we will not refuse you access to any product or service merely because you have advised us to stop using or sharing your personal information in any or all of the four ways shown. You may also opt out of certain disclosures by logging into your Pixton account, navigating to your Account Settings page, and changing your email notification and privacy settings.
If we want to use your personal information for a new purpose, we will disclose this to you and ask for your consent unless the new use is already authorized or required by law.
Cookies & 3rd Party Advertisements
We allow third-party companies to collect certain information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.networkadvertising.org/managing/opt_out.asp.
We have enabled Google Analytics Demographics and Interest Reporting. This permits third-party vendors to use the Google Analytics cookie or other first-party identifiers, and third-party cookies or other third-party identifiers together. You can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. We may use the data provided by Google Analytics Demographics and Interest Reporting for targetted marketing campaigns and/or to help us understand how people find and use our site.
Specific 3rd Party Services
Our website makes use of the following 3rd party services:
- Google Analytics collects non-personally identifiable information, which we use in aggregate to track the usage of our website. No comic data is passed to the service.
- Intercom.io is a customer communication tool that allows us to send email and in-application support messages to users. We use it to segment users for more specific messaging; to organize messages; to help with ticketing; and to communicate product updates such as feature releases. This service collects limited personally identifiable information, such as name, email address, and location.
- Stripe.com is a payment processor, which we use to collect credit card payments from customers.
- Xsolla.com is a payment processor, which we use to collect payments from customers via various methods (methods available vary according to user's country).
Storage in the United States
Some of or all of your personal information may be provided to our service providers in the United States for the purposes described above. Those service providers may store your information on servers located in the United States. Foreign law may require those service providers to disclose your information to governments, courts, law enforcement or regulatory agencies.
We will obtain your consent to collect, use or disclose personal information except where we are authorized or required by law to do so without consent. For example, we may collect, use or disclose personal information without your knowledge or consent where:
- the information is publicly available, as defined by statute or regulation;
- we are obtaining legal advice; or
- we reasonably expect that obtaining consent would compromise an investigation or proceeding.
Other exceptions may apply.
Your consent can be express, implied or given through an authorized representative such as a lawyer, agent or parent.
Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to notify us that you do not wish your personal information collected/used/disclosed for various purposes after you have received notice of those purposes) or otherwise.
You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided that you give reasonable notice of withdrawal of consent to us. On receipt of notice of withdrawal of consent, we will inform you of the likely consequences of the withdrawal of consent, which may include the inability of us to provide certain services for which that information is necessary.
Limits on Collection of Personal Information
We will not collect personal information indiscriminately but will limit collection of personal information to that which is reasonable and necessary. We will also collect personal information as authorized by law.
Limits for Using, Disclosing and Retaining Personal Information
Your personal information will only be used or disclosed for the purposes set out above and as authorized by law.
We will keep personal information used to make a decision affecting you for at least one year after using it to make the decision, except to the extent that you delete or remove that information yourself. If you choose to end your membership with us, it is your responsibility to delete your information if you do not want us to retain it for this one-year period.
We will destroy, erase or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original purpose is no longer being served by retention of the information and retention is no longer necessary for a legal or business purpose. Please note, however, it is sometimes not possible or practical to delete information from all backup media, especially if that media is stored offsite or contains co-mingled data.
We will take due care when destroying personal information to prevent unauthorized access to the information.
We will make a reasonable effort to ensure that personal information we are using or disclosing is accurate and complete.
If you demonstrate the inaccuracy or incompleteness of personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been disclosed.
When a challenge regarding the accuracy of personal information is not resolved to your satisfaction, we will annotate the personal information under our control with a note that the correction was requested but not made.
Safeguarding Personal Information
We protect the personal information in our custody or control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
We will take reasonable steps, through contractual or other reasonable means, to ensure that a comparable level of personal information protection is implemented by the suppliers and agents who assist in providing services to us. Some specific safeguards may include:
- physical measures such as locked filing cabinets;
- organizational measures such as restricting employee access to files and databases as appropriate;
- electronic measures such as passwords and firewalls; and
- investigative measures where we have reasonable grounds to believe that personal information is being inappropriately collected, used or disclosed.
However, absolute privacy cannot be guaranteed for any comic, private message or other content posted on or shared through Pixton, so we strongly recommend that you do not include sensitive personal information in any online content on or through Pixton.
Also, you might receive messages from third parties. We cannot ensure that these third parties will respect your privacy, so you should be very cautious about sharing any personal information with them.
You have a right to access your personal information held by us.
Upon written request and authentication of identity, we will provide you your personal information under our control. We will also give you information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed. We may charge you a reasonable fee for doing so.
We will make the information available within 30 days of receiving a written request or provide written notice where additional time is required to fulfil the request.
In some situations, we may not be able to provide access to certain personal information (e.g., if disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation or where disclosure of the information would reveal confidential commercial information that could harm the competitive position of us). We may also be prevented by law from providing access to certain personal information.
Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.
We will, on request, provide information regarding our complaint procedure.
Any inquiries, complaints or questions regarding this Policy should be directed in writing to our Privacy Officer as follows:
Pixton Comics Inc.
P.O. Box 238
Parksville, BC, Canada V9P 2G4
1 (888) 774-9866
- MADE AT PIXTON.COM